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Payment

Nowadays, more and more people are spending time on the internet and shopping. Indeed, it is very easy to find everything you want, compare different offers, and buy in two clicks. However, the issue of secure payment on the internet comes back very often. It is recommended to shop online with caution, the various solutions available to you to make a secure payment on our website. It's up to you to compare and choose the option that suits you best!

Make sure the page is secure

Then, when you are ready to buy, make sure the page where you enter your bank details is secure. For that, look at the beginning of the URL: you should read "https" instead of the classic "http". This means that the page will encrypt your data and will ensure you a secure payment just before the URL it should also display a lock icon.

100% SECURE PAYMENT

IS MY PAYMENT SECURE?

At the time of your payment, the lock symbol appears and indicates that your connection is encrypted and secure. Authorization servers are then consulted, in order to verify these data and to avoid abuses and frauds. SSL encryption technology helps ensure the security of the information you provide during the bank transaction.

WHAT ARE THE MEANS AND CONDITIONS OF PAYMENT?

All transactions on the site https://lesbonschoix.fr are made by the means of payment the following credit cards: CB, VISA, VISA ELECTRON, American Express, Mastercard, Maestro, PayPal ...

You can also use the bank transfer payment which is 100% secure.

The transaction is done on the secure platform of the bank, so that no banking information about the Client will pass through our site. Confidential information (card number, date of validity, etc.) of the Customer, inaccessible to third parties.

The invoice of each Order is sent to the Customer with a summary of the Order as well as a copy of these GCS to the Customer or the person designated by him with the product. A duplicate invoice can be downloaded and / or printed in the Customer area.

MY PAYMENT WAS REFUSED, WHY?

During order confirmation, a pre-authorization is requested from your bank. In the event of an unfavorable opinion, we refuse your order and do not proceed to the processing of it. For more information, contact customer service by mail sav@lesbonschoix.fr

DELIVERY

The delivery is made only after confirmation of payment by the bank of the seller. The products are delivered to the address indicated by the customer on the online form worth order form, the customer must ensure its accuracy. Any package returned to the seller because of an incorrect or incomplete delivery address will be returned at the customer's expense. Except in cases of force majeure, the delivery takes place, according to the mode chosen by the customer, within the following timeframes: 2 to 5 days.

1. DELAY IN DELIVERY AND DENUNCIATION

In case of late delivery, the seller will inform the customer, who may terminate the contract and ask to be refunded within 14 days from the denunciation. The total refund of the product and delivery charges, or re-shipment if any, is then made. This termination of the contract must be addressed in the following ways: Any denunciation not made in the rules defined above and within the time limits can not be taken into account and will release the seller from any responsibility vis-à-vis the customer.

2. CHECKING THE ORDER

If at the time of delivery, the original packaging is damaged, torn, opened, the customer must then check the condition of the products. If they have been damaged, the buyer must refuse the package and note a reserve on the delivery note. The customer must indicate on the delivery note, and in handwritten form, any anomaly concerning the delivery. The verification of the products is considered as carried out as soon as the customer, or a person authorized by him, has signed the delivery note. The customer must, if necessary, inform the seller of its reserves as follows: Any reservation not made in the rules defined above and within the time limits can not be taken into account and will release the seller from all liability to the customer. Upon receipt of the complaint, the seller will assign an exchange number of the product (s) concerned (s) and will communicate by email to the customer.

3. DELIVERY ERROR

In case of error of delivery and / or non-conformity of the products with respect to the indications appearing on the purchase order, the customer formulates his complaint with the salesman the day of the delivery or at the latest the first working day following the delivery. The claim may be made in the following ways: Any claim not made in the rules defined above and within the time limits can not be taken into account and release the seller from any liability vis-à-vis the customer.

4. BACK OF ORDER

The product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, as follows: 30 days Any claim or return not made in the rules defined above and within the time limits will not be be taken into account and release the seller from any liability towards the customer. Any product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging. The return costs are the responsibility of the customer.

Make all your purchases on our site https://lesbonschoix.fr with confidence with serenity.

Good shopping to all.

Updated 05/07/2019

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